Refund & Return Policy

At EB Beauty, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 30 days of receiving your order. To be eligible for a return, items must be unused, unopened, and in their original packaging.

To start a return, please contact us at:

Email: ebbeautysupport01@gmail.com

Please include your order number and the reason for your return. Our team will review your request and provide further instructions.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund. If approved, your refund will be processed to your original payment method.

Please allow several business days for your refund to appear, depending on your payment provider.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. We will work with you to resolve the issue.

Non-Returnable Items

For hygiene and safety reasons, certain beauty products may not be eligible for return if they have been opened or used.

Contact Us

If you have any questions about our Refund & Return Policy, please contact:

EB Beauty
Email: ebbeautysupport01@gmail.com
Phone: 317-727-6151

Thank you for shopping with EB Beauty!